add acceptable use,

add privacy notice,
add ccpa notice

Signed-off-by: Arthur Lu <learthurgo@gmail.com>
This commit is contained in:
Arthur Lu 2023-04-04 13:54:26 -07:00
commit ee1ae9451b
3 changed files with 92 additions and 0 deletions

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# Acceptable Use Policy
Use of tronnet Services is subject to this Acceptable Use Policy (Policy). Revised Policy versions will be updated, and Users may be notified via email. By using any Services, the User agrees to the latest version of the Policy.
## Unacceptable Use
Users may not use the Services:
- to violate or encourage the violation of the rights of others;
- to threaten, incite, promote, or encourage in any way violence or serious harm;
- for the distribution of any content of, or activity which promotes sexual exploitation or abuse;
- to violate the security or privacy of other Users, networks, or computer systems;
- to distribute, publish, send, or facilitate the sending of unsolicited mass email or other messages, promotions, advertising, or solicitations (or "spam").
The Policy does not intend to restrict any activites which only affects the User. Activities such as network integrity testing using mock systems is allowed only if testing does not impact other Users, networks, or computer systems.
## Enforcement
tronnet reserves the right to terminate access to any resource or content for any User who violates this Policy. tronnet reserves the right to delete or destroy any data which is associated with Policy violations. Enforcement of this Policy is at the sole discretion of tronnet.
## Last Updated
2023 April 4

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# CCPA Notice
Consult the [Privacy Notice](privacy.md) for more information about information usage, disclosure, and deletion.
## Categories of Personal Information Collected
| Category of Personal Data | Personal Information Collected| Purpose |
|-|-|-|
| Personal identifiers | Real name<br>Email address<br>IP address | tronnet collects personal identifiers for contact purposes only |
| Records identified by state law | Name<br>Signature<br>Address<br>Telephone number<br>Bank account number | tronnet collects this information to process payment for Services |
| Internet or other similar network activity information | Email activity<br>IP address<br>Login information | tronnet collects this automatically whenever the User interacts with tronnet Webmail or other Service |
| Legal and Contractual Information | Information necessary to:<br>respond to law enforcement and governmental agency requests;<br>comply with legal and contractual obligations;<br>exercise legal and contractual rights;<br>and initiate or respond to legal claims| tronnet collects this information to comply with legal and contractual requirements and to establish, exercise and defend legal and contractual
rights and claims. |
## Contact For Questions
If you have any questions or concerns regarding this Privacy Notice or the collection of your personal information, please contact: root@tronnet.net

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# Privacy Notice
This tronnet Privacy Notice describes how we collect and process your personal information in relation to tronnet Services.
## Information We Collect
The information we collect from Users includes **Information Users Provide** and **Information Collected Automatically**.
### Information Users Provide
Users provide information to tronnet when creating an account. The information includes:
- name, email, phone number, or other **contact information**;
- billing address or other **payment information**;
- usernames or other **authentication information**.
Users provide information to tronnet when using certain Services. The information includes:
- **files** or **other uploaded content** when Users upload files or content to tronnet Nextcloud;
- **files** or **other embedded content** when Users upload files or embed content to emails sent through tronnet Webmail.
### Information Collected Automatically
Information is collected automatically when Users interact with tronnet Services. The information includes:
- **access times** and **authentication records** when Users visit, use, interact with, or download from tronnet sites or Services;
- **IP addresses** when Users visit, use, interact with, or download content from tronnet sites;
- **IP addresses**, and **usernames** when Users use the tronnet VPN;
- **usernames**, and **proxmoxVE tasks** when Users use the proxmoxVE web interface or the tronnet ProxmoxAAS Client;
- **IP addresses**, **usernames**, sent and recieved emails when Users use the tronnet Webmail
- sent and recieved email information includes **from and to addresses**, **subject**, **message size**, and **header metadata**;
## How Information Is Used
Information collected is used for the following purposes:
- **Provide Services requested by Users** - Information is used to create accounts for Users, communicate with Users about their accounts and Services, and to bill for the Services used;
- **Assist in technical problems** - Information is used to assist Users when a technical problem occurs.
## How Inforamtion is Stored and Secured
All User information is stored on site at the tronnet cluster. We maintain physical, electronic, and procedural safeguards in connection with the storage of personal information.
## Information Disclosure
tronnet will never disclose any information to any third-party except the appropriate authorities in order to:
- comply with applicable law, regulation, legal process, or enforceable governmental request;
- enforce any applicable agreements including, but not limited to, the Acceptable Use Policy,
## Retention & Deletion
tronnet will fully delete any information no more than 5 buisness days after the closure of a User's account. tronnet will also delete information in accordance with any applicable laws.
## Additional Notices
### CCPA
Refer to the [CCPA Notice](ccpa.md).