From e7d5f2fdb272272f88d193d4ca0afa2fb4979bd8 Mon Sep 17 00:00:00 2001 From: Arthur Lu Date: Wed, 12 Aug 2026 23:10:51 +0000 Subject: [PATCH] Update privacy.md --- privacy.md | 112 ++++++++++++++++++++++++++--------------------------- 1 file changed, 56 insertions(+), 56 deletions(-) diff --git a/privacy.md b/privacy.md index 586e24b..9045ecd 100644 --- a/privacy.md +++ b/privacy.md @@ -1,57 +1,57 @@ -# Privacy Notice - -This tronnet Privacy Notice describes how we collect and process your personal information about tronnet Services. - -## Information We Collect - -The information we collect from Users includes **Information Users Provide** and **Information Collected Automatically**. - -### Information Users Provide - -Users provide information to tronnet when creating an account. The information includes: -- name, email, phone number, or other **contact information**; -- billing address or other **payment information**; -- usernames or other **authentication information**. - -Users provide information to tronnet when using certain Services. The information includes: -- **files** or **other uploaded content** when Users upload files or content to tronnet Nextcloud; -- **files** or **other embedded content** when Users upload files or embed content to emails sent through tronnet Webmail. - -### Information Collected Automatically - -Information is collected automatically when Users interact with tronnet Services. The information includes: -- **access times** and **authentication records** when Users visit, use, interact with, or download from tronnet sites or Services; -- **IP addresses** when Users visit, use, interact with, or download content from tronnet sites; -- **IP addresses**, and **usernames** when Users use the tronnet VPN; -- **usernames**, and **proxmoxVE tasks** when Users use the proxmoxVE web interface or the tronnet ProxmoxAAS Client; -- **IP addresses**, **usernames**, sent and recieved emails when Users use the tronnet Webmail - - sent and recieved email information includes **from and to addresses**, **subject**, **message size**, and **header metadata**; - -## How Information Is Used - -Information collected is used for the following purposes: -- **Provide Services requested by Users** - Information is used to create accounts for Users, communicate with Users about their accounts and Services, and bill for the Services used; -- **Assist in technical problems** - Information is used to assist Users when a technical problem occurs. - -## How Information is Stored and Secured - -All User information is stored on site at the tronnet cluster. We maintain physical, electronic, and procedural safeguards in connection with the storage of personal information. - -## Information Disclosure - -tronnet will never disclose any information to any third party except the appropriate authorities to: -- comply with applicable law, regulation, legal process, or enforceable governmental request; -- enforce any applicable agreements including, but not limited to, the Acceptable Use Policy, - -## Retention & Deletion - -tronnet will fully delete any information no more than 5 business days after the closure of a User's account. tronnet will also delete information in accordance with applicable laws. - -## Additional Notices - -### CCPA - -Refer to the [CCPA Notice](ccpa.md). - -# Last Updated +# Privacy Notice + +This tronnet Privacy Notice describes how we collect and process your personal information about tronnet Services. + +## Information We Collect + +The information we collect from Users includes **Information Users Provide** and **Information Collected Automatically**. + +### Information Users Provide + +Users provide information to tronnet when creating an account. The information includes: +- name, email, phone number, or other **contact information**; +- billing address or other **payment information**; +- usernames, passwords, or other **authentication information**. + +Users provide information to tronnet when using certain Services. The information includes: +- **files** or **other uploaded content** when Users upload files or content to tronnet Office; +- **files** or **other embedded content** when Users upload files or embed content to emails sent through tronnet Office or Mail Servers. + +### Information Collected Automatically + +Information is collected automatically when Users interact with tronnet Services. The information includes: +- **access times** and **authentication records** when Users visit, use, interact with, or download from tronnet sites or Services; +- **IP addresses** when Users visit, use, interact with, or download content from tronnet sites; +- **IP addresses**, and **usernames** when Users use the tronnet VPN; +- **usernames**, and **proxmoxVE tasks** when Users use the proxmoxVE web interface or the tronnet ProxmoxAAS Client; +- **IP addresses**, **usernames**, sent and recieved emails when Users use the tronnet Webmail + - sent and recieved email information includes **from and to addresses**, **subject**, **message size**, and **header metadata**; + +## How Information Is Used + +Information collected is used for the following purposes: +- **Provide Services requested by Users** - Information is used to create accounts for Users, communicate with Users about their accounts and Services, and bill for the Services used; +- **Assist in technical problems** - Information is used to assist Users when a technical problem occurs. + +## How Information is Stored and Secured + +All User information is stored on site at the tronnet cluster. We maintain physical, electronic, and procedural safeguards in connection with the storage of personal information. + +## Information Disclosure + +tronnet will never disclose any information to any third party except the appropriate authorities to: +- comply with applicable law, regulation, legal process, or enforceable governmental request; +- enforce any applicable agreements including, but not limited to, the Acceptable Use Policy, + +## Retention & Deletion + +tronnet will fully delete any information no more than 5 business days after the closure of a User's account. tronnet will also delete information in accordance with applicable laws. + +## Additional Notices + +### CCPA + +Refer to the [CCPA Notice](ccpa.md). + +# Last Updated 2024 Nov 18 \ No newline at end of file