54 lines
2.9 KiB
Markdown
54 lines
2.9 KiB
Markdown
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# Privacy Notice
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This tronnet Privacy Notice describes how we collect and process your personal information in relation to tronnet Services.
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## Information We Collect
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The information we collect from Users includes **Information Users Provide** and **Information Collected Automatically**.
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### Information Users Provide
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Users provide information to tronnet when creating an account. The information includes:
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- name, email, phone number, or other **contact information**;
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- billing address or other **payment information**;
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- usernames or other **authentication information**.
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Users provide information to tronnet when using certain Services. The information includes:
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- **files** or **other uploaded content** when Users upload files or content to tronnet Nextcloud;
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- **files** or **other embedded content** when Users upload files or embed content to emails sent through tronnet Webmail.
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### Information Collected Automatically
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Information is collected automatically when Users interact with tronnet Services. The information includes:
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- **access times** and **authentication records** when Users visit, use, interact with, or download from tronnet sites or Services;
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- **IP addresses** when Users visit, use, interact with, or download content from tronnet sites;
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- **IP addresses**, and **usernames** when Users use the tronnet VPN;
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- **usernames**, and **proxmoxVE tasks** when Users use the proxmoxVE web interface or the tronnet ProxmoxAAS Client;
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- **IP addresses**, **usernames**, sent and recieved emails when Users use the tronnet Webmail
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- sent and recieved email information includes **from and to addresses**, **subject**, **message size**, and **header metadata**;
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## How Information Is Used
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Information collected is used for the following purposes:
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- **Provide Services requested by Users** - Information is used to create accounts for Users, communicate with Users about their accounts and Services, and to bill for the Services used;
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- **Assist in technical problems** - Information is used to assist Users when a technical problem occurs.
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## How Inforamtion is Stored and Secured
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All User information is stored on site at the tronnet cluster. We maintain physical, electronic, and procedural safeguards in connection with the storage of personal information.
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## Information Disclosure
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tronnet will never disclose any information to any third-party except the appropriate authorities in order to:
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- comply with applicable law, regulation, legal process, or enforceable governmental request;
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- enforce any applicable agreements including, but not limited to, the Acceptable Use Policy,
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## Retention & Deletion
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tronnet will fully delete any information no more than 5 buisness days after the closure of a User's account. tronnet will also delete information in accordance with any applicable laws.
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## Additional Notices
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### CCPA
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Refer to the [CCPA Notice](ccpa.md).
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